Dos And Don’ts When Talking To An Insurance Adjuster

At Robinson Law, PLLC, our attorneys understand the games insurance companies play, and we protect the interests of our Virginia clients here in Fairfax and the surrounding area. Here are some important “Dos and Don’ts” that every injury victim needs to keep in mind:

Stick To The Facts Of The Personal Injury Claim

Whether it is your insurance company or the other party’s insurer, you need to keep the following in mind from the start:

• Only provide minimal details about the incident – where it happened, when it happened and basic facts about what happened next.
• Avoid discussing who was to blame for the accident or how you think it happened since even innocent comments could be misinterpreted or twisted against you.
• Do not go into any discussion about the severity of your injuries or your treatment details, especially since you may still be learning more about your situation.

Remember: The insurance company’s adjuster is not your friend – no matter how friendly or sympathetic they may seem at the outset. That can be an act just to get you to let down your guard. By sticking to the facts and offering concise answers, you make it harder for them to gather information that could later be used to diminish or deny your claim. If you are pressed for details, it is perfectly acceptable to refer them to your lawyer.

You Do Not Have To Accept A Settlement Offer

You can almost guarantee that any initial offer is less than you are actually due. The insurance company simply wants you to sign away your rights before you realize the actual value of your claim.

Once you take an insurance settlement offer, you cannot go back for more if the money runs out before you recover. A personal injury attorney can review the offer for free and help you understand whether or not it is fair.

Contact Us Today

If an offer is less than you deserve, an attorney at Robinson Law, PLLC, can take over negotiations and get you full compensation. Call 703-542-3616 or contact us online for a free consultation.